4.9
417 reviews

Professional maintenance check

Would like to highly commend the job done by service technician, David Vasquez. David was prompt, professional and friendly during my scheduled maintenance.

Happy Home Heating & Cooling

Thanks for the review Vickie. David does an excellent job taking care of our clients and gets lots of compliments. We appreciate you taking time to leave us your feedback.

Great Service and Same Day Repair - thank u Jeff

Great Service and Same Day Repair - Thank you Jeff. He crawled underneath our house to fix a vent issue. Quick and Fast. Thank you.

Happy Home Heating & Cooling

Thanks for the review. We appreciate your business.

Outstanding Service

Our daughter and family were visiting and our upstairs unit started cutting on and off at random times and temperatures resulting in a very warm house. Alex came out after hours and just did an outstanding job. The access to our upstairs unit was in our grandsons' bedroom and Alex was patient and careful and was able to get to the unit without waking the boys. He identified the problem and when one potential solution did not work, he tried others until he found the one that corrected the problem. We really appreciate his professionalism, courtesy and patience. In our opinion he went way above and beyond the expected level of service

Happy Home Heating & Cooling

Thanks for the review Catherine. Alex does an excellent job taking care of our clients. We are always here to serve you day or night when problems pop up. We appreciate your feedback.

Great and friendly service

Simon was just here performing the preventative maintenance - had a really terrific experience. He went above and beyond (even looking around my crawl space for anything that would be off), and took time to explain the inspection report to me after cleaning out the unit. I’ve had really good experiences in the past with other techs as well and my AC and heat have functioned well over the years thanks to this group.

Happy Home Heating & Cooling

Thanks for the review Barbara. Simon does an awesome job taking care of our clients. We appreciate you taking time to leave us your feedback.

Jeff Anderson

Happy Home installed a new AC unit for my house and it did not pass inspection on the first go-around. I was concerned that Happy Home was not up to the high standards that Comfort Engineers provided. However, Happy Home sent Jeff Anderson out to review the concerns and he set my mind at ease. Jeff has decades of HVAC experience and was very honest, competent, and professional. Happy Home is very fortunate to have Jeff Anderson to keep picky customers like me happy.

Happy Home Heating & Cooling

Thanks for the review Sara. We apologize for any inconvenience. We strive to be the best on every job but unfortunately every job doesn't go perfectly. We are glad Jeff could get you taken care of quickly. We look forward to taking care of all your hvac needs in the future.

Outstanding Service

Our technician, Cory, provided outstanding service today-on time, thorough and obviously very capable-thanks, Cory!

Happy Home Heating & Cooling

Thanks for the review Roy and Jenny.

Don't trust this company

This company told my husband and I that we needed a new evaporator coil. They led us to believe hat the coil would solve our AC problems. We bought the $2500 coil. Within two months the unit was no longer working. Happy Home took advantage of us and swindled $2500 from us knowing that the unit would last for a short period of time. The owner nor manager would agree to refund us a portion of our money. The technician tore our brand new $40 dollar air filter and lied and said that it was dirty. He tried to throw it away before I could see it. Happy Home would not replace the filter that their company representative damaged. Our experience was so unpleasant that I had to write a review!

Happy Home Heating & Cooling

We are very sorry that we did not meet your expectation. When we originally diagnosed your leaking coil we also pointed out that the whole system was 17 years old. We explained the coil was just one part and that we could replace it but the rest of the system was still 17 years old. When you had ano...

Great service

Alex Romero did a great job!

Happy Home Heating & Cooling

Thanks for the review Renee. Yay Alex!

We are cool again!

Alex Romero was on time and was very understanding. He provided an excellent quote and repaired our air situation quickly!

Happy Home Heating & Cooling

Thanks for the review Fanchon. Alex does a great job taking care of our clients.

HVAC Maintenance

Alex was simply an outstanding representative for Happy Home! He was very knowledgeable, professional, and an example of excellent customer service. He more than exceeded my expectations. We have an old heat pump and he was able to keep it running for a while longer. He thoroughly explained all options for repair and replacement. I definitely will be using Happy Home for more service and or replacement.

Happy Home Heating & Cooling

Thanks for the review. We are glad we could provide you options and proceed with the best choice for you. We look forward to taking care of all your hvac needs in the future.

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Headquarters Happy Home Heating & Cooling


  • 3917 Comfort Lane Durham, NC 27705
  • Open M-F 8:00am - 5:00pm (24/7 Emergency Service)
  • (919) 267-3107